Austin, I signed up for the $13/month option to view your portfolio but on the about page there is no link to the portfolio. Please advise. Also, I just spent 10 minutes looking for your contact information (email) on your substack to ask about the substack and could not find it - very frustrating.
Hi Nathan, I'm so sorry about that. When you signed up as a subscriber you should have received an email with instructions as how to access everything - including the portfolio. I've refunded your initial $13 - really sorry the our onboarding didn't work out for you. I've also extended your subscription by +90 at no additional cost to you.
Please email me at austinhankwitz@gmail.com so I can help make this right! Thanks again for joining us over here. I'm looking forward to working all of this out with you soon!
Thanks for the quick response and great service Austin. It seems that the signup/on-boarding email with the Google Drive portfolio invite took longer than expected to arrive in my inbox - not your fault. Look forward to reading your content and happy to be a substack subscriber.
Sorry, not sure where to post this question, so I am posting it here. Whom can i contact regarding the payment issues for the substack account?
Hey! Send me an email :)
austinhankwitz@gmail.com
Thanks, I have sent the email just now.
Austin, I signed up for the $13/month option to view your portfolio but on the about page there is no link to the portfolio. Please advise. Also, I just spent 10 minutes looking for your contact information (email) on your substack to ask about the substack and could not find it - very frustrating.
Hi Nathan, I'm so sorry about that. When you signed up as a subscriber you should have received an email with instructions as how to access everything - including the portfolio. I've refunded your initial $13 - really sorry the our onboarding didn't work out for you. I've also extended your subscription by +90 at no additional cost to you.
Please email me at austinhankwitz@gmail.com so I can help make this right! Thanks again for joining us over here. I'm looking forward to working all of this out with you soon!
Austin
Thanks for the quick response and great service Austin. It seems that the signup/on-boarding email with the Google Drive portfolio invite took longer than expected to arrive in my inbox - not your fault. Look forward to reading your content and happy to be a substack subscriber.
- Nathan